Questions and Feedback

Got a Question or Something Not Working Right?
First off, thank you so much for downloading the JBApp — we’re so glad that you did! If you run into any issues or just want to share your thoughts, we’ve got you. Just fill out the form below and let us know what’s going on. Your feedback means a lot and helps us keep making the app better for you and everyone else. Once you send it in, someone from our team will be in touch within 5 business days. Thanks again for being part of this journey with us!
Privacy Policy
Important Notice for App Review Teams:
This Privacy Policy is written specifically for the JB App by Love You Bad, Inc.
This page is dedicated to app support and contains no payment, pricing, purchase, or subscription information.
Other sections of the JenniferBeckham.org website may link to product sales (e.g., books), but those are entirely separate from the JB App and are not accessible through this app-specific page.
Effective Date: January 1, 2025
1. Introduction
Love You Bad, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you use the JB App (the “App”).
By using this App, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the App.
2. Information We Collect
We collect personal and non-personal information to improve user experience and provide access to resources. This may include:
a. Information You Provide
- Name, email address, and other contact details you enter voluntarily.
- Information provided during interactions with support or feedback forms.
b. Automatic Information Collection
- Usage Data: App activity, progress, and interactions with content.
- Device Data: IP address, device type, and general diagnostics.
- Cookies & Analytics: Used to improve app performance and personalize content.
3. How We Use Your Information
We use your information to:
- Improve app features and services.
- Respond to support inquiries.
- Communicate app-related updates or important notices.
- Monitor and analyze app usage for better performance and security.
4. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: Third parties that help operate or maintain the app.
- Legal Authorities: When required to comply with laws or protect user rights.
5. Security of Your Information
We implement industry-standard security practices to protect your data. However, no mobile platform is completely secure, and we encourage you to use caution when sharing information.
6. Your Rights & Choices
You may:
- Update or correct your information.
- Request data deletion by contacting us.
- Opt out of non-essential communications.
7. Cookies & Analytics
We use cookies and similar technologies to enhance app performance. You may adjust your device or browser settings to manage cookie use.
8. Notifications
With your permission, the App may send you notifications about new content or updates. You can manage your notification preferences in your device settings at any time.
9. User-Generated Content
Content you submit through the App (e.g., testimonials or comments) may be visible to others. Avoid sharing personal or sensitive information in public areas.
10. Data Retention
We retain your information only as long as necessary to support your use of the App. You may request account and data deletion by contacting us.
11. Location Data
If granted permission, the App may access your location to enable features relevant to your area. This data is only used within the App and not stored long term.
12. International Users
If you’re accessing the App from outside the U.S., your data may be processed in the U.S. By using the App, you consent to this transfer.
13. Third-Party Links
The App may contain links to other sites. We are not responsible for the privacy practices or content on those sites.
a. External Content and Purchases
Some content available through the JB App may be part of a broader offering from Love You Bad, Inc., which includes free and premium resources hosted on our main website or other platforms. However, the JB App itself does not process or facilitate purchases or subscriptions directly.
14. Children’s Privacy
This App is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data, it will be deleted.
15. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be available within the App.
16. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
📧 Email: jbappsupport@jenniferbeckham.org
📬 Mailing Address:
Love You Bad, Inc.
P.O. Box 28577
Jacksonville, FL 32226
Terms and Conditions
Important Notice for App Review Teams:
This Privacy Policy is written specifically for the JB App by Love You Bad, Inc.
This page is dedicated to app support and contains no payment, pricing, purchase, or subscription information.
Other sections of the JenniferBeckham.org website may link to product sales (e.g., books), but those are entirely separate from the JB App and are not accessible through this app-specific page.
Effective Date: January 1, 2025
Welcome to the JB App, operated by Love You Bad, Inc. (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of the JB App (the “App”), which offers free and paid content including courses, videos, and ministry resources.
By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Use of the App
You may use the App only for lawful, personal, and non-commercial purposes unless otherwise explicitly authorized in writing by us. You agree not to misuse the App or attempt to access it through unauthorized means. Use of the App does not grant you ownership rights to any content or features.
2. Eligibility
To use the App, you must be at least 13 years old. By using the App, you confirm that you meet this age requirement and have the legal capacity to agree to these Terms.
3. Account Registration
To access certain features, you may be required to create an account. You agree to provide accurate and complete information and to keep your login credentials secure. You are responsible for all activities under your account. If you suspect unauthorized use, notify us immediately.
4. In-App Purchases and External Links
The JB App provides access to free content and resources. There are no in-app purchases or payment processing directly within the app. Any content that is external to the app, such as books, products, or services, may include links to third-party websites like Amazon for purchasing purposes. These links are provided solely for your convenience and are not part of the app’s features.
Important: While we may share links to external sites for related content, such as books or products, all transactions related to those external links occur outside of the app, and we do not process or store any payment information. These external transactions are governed by the policies of the third-party websites (e.g., Amazon), and not by Love You Bad, Inc.
By using the JB App, you acknowledge that no financial transactions or payments are processed directly within the app..
5. Intellectual Property Rights
All content in the App—including videos, graphics, text, logos, designs, audio, and other materials—is owned by or licensed to Love You Bad, Inc. and is protected under intellectual property laws. You may not copy, modify, distribute, perform, transmit, or exploit any part of the App without our prior written consent.
6. User Conduct
You agree not to:
- Upload, share, or post any harmful, abusive, defamatory, illegal, or offensive content.
- Harass, threaten, or harm other users.
- Violate the rights of others, including privacy and intellectual property rights.
- Interfere with the operation or security of the App.
We reserve the right to remove any content or suspend accounts that violate these rules.
7. Push Notifications and Communication
By using the App, you may receive emails or push notifications related to your account, content updates, or app-related news. You can manage notification settings in your device preferences.
8. Disclaimer of Warranties
The App and all content are provided “as is” and “as available” without warranties of any kind. We make no guarantees about the effectiveness, reliability, or results of using the App. You use it at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Love You Bad, Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the App or its content.
10. Termination
We reserve the right to suspend or terminate your access to the App at any time, without notice, if you violate these Terms or if we decide to discontinue the App.
11. Changes to the Terms
We may update these Terms at any time. Updates will be posted in the App with an updated effective date. Continued use after changes means you accept the revised Terms.
12. Third-Party Services
The App may contain links or integrate with third-party services. We are not responsible for the practices or content of those third parties. Your use of third-party services is subject to their terms.
13. Privacy Policy
Your use of the App is also governed by our Privacy Policy, which explains how we collect and use your data. By using the App, you consent to our data practices.
14. Contact Us
If you have any questions about these Terms or need support, contact us at:
📧 jbappsupport@jenniferbeckham.org
📬 Love You Bad, Inc.
P.O. Box 28577
Jacksonville, FL 32226